Indian (Airlines) to offer online ticket reservations through Amadeus and IBM
The state owned airline company Indian (formerly Indian Airlines) has announced a collaboration with Amadeus and IBM for online ticket reservation services. This service is expected to be available later this year and would benefit the customers of Indian immensely.
Indian Director Anil Goyal said in a statement: “We have signed the tripartite agreement with Amadeus and IBM to provide e-ticket facilities to our customers.â€ The collaboration would see Amadeus providing the company, e-ticket hosting service.
Tech giants IBM would be handling the implementation part of this service and Indian would be taking care of promoting this new service through their sales channels. Indian is aiming at limiting their ticketing expenses by offering tickets for sale online.
However, they are maintaining that the business of travel agents is unlikely to get harmed by this latest step taken by the company to make it easier for their customers to book tickets on the internet.
Amdeus Managing Director Ankur Bhatia added on this new service initiative: “With Amadeus system being integrated seamlessly into Indian’s reservations and departure control system, it would enable the carrier to interline efficiently with airlines already part of the its client chain.”