Facebook is finally testing a new feature that would make it easy for brands to communicate privately with their followers and customers.
The service would soon let them communicate through a private messaging feature.
Facebook Fan Page owners would have the control over this feature. They would be able to disable it if they want to.
Facebook said: “We are currently testing a feature that allows people and Pages to communicate privately. We have no further details to share at this time.”
Twitter of course has DM feature available on their network since ever which allows a similar private communication channel.