Research in Motion has provided details on how Blackberry users can find and remove Carrier IQ software from their devices.
The company said that if the app is installed on the device, it should appear as IQ Agent in third party applications in the phone and should be easily removable.
RIM had earlier said that they do not ship any of their models with this app installed. The company further said that they do not allow any of their partners to bundle it as well.
But it was later discovered that several mobile carriers were in fact loading Carrier IQ on Blackberry smartphones on their network.