· New Tata Docomo store to offer customized mobility solutions along with a host of products and services for its customers in Bangalore
Tata Docomo, the unified telecom brand of Tata Teleservices Limited (TTL), strengthens its retail presence in Bangalore by opening its 45th store in capital city. Located at A K Colony, Nagawara Main Road in Bangalore, this is the 74th Tata Docomo store in Karnataka.
The company has recently expanded its 3G network in the state by investing in 1000 new 3G towers and 500 new 2G Towers across Karnataka. Similar aggressive 3G Network expansion plan is lined up for this financial year as well. With this expansion the company is strengthening its network and penetrating deeper to provide its superfast 3G connectivity at affordable prices to its customers even in the rural regions . To address the growing demand of Voice and Data connectivity, the company has also drawn up a good Value based product portfolio.
At the store launch Mr. Ashok Ghose, MBU Head, Karnataka & Kerala Circle, Tata Docomo said “Karnataka is one of our leading 3G markets in the country with an ever increasing customer base. Most of our customers especially the millennials are very tech savvy and consistently looking for smarter ways for their communication needs. To address these, our flagship stores are equipped with trained personnel and technologically advanced solutions. With this launch we also bank upon on our vision of customer centricity which is the prime focus of our organization.”
Tata Docomo stores enable customers across segments to touch, feel, experience, and purchase its technically superior products and value added services. The company has strategically placed their retail stores which are present at convenient locations across the state. These stores allow customers a hassle free alternative to all their mobile related problems along with a wide range of unique products and services like the 399 power post pay plan (30000 Local+ STD seconds, 399 local/STD SMS, Unlimited 3G data (1GB at peak speed)) and 899 UL plan (Unlimited local, Unlimited 3G data (2GB at peak speed)). These stores also offer an innovative initiative by the company called ‘Giga Geek’ which aims at educating its customers to optimally make use of their smart phones.
The company has so far rolled out an extensive drive to strengthen and expand its network with now more than 10,000 towers, more than 500 distributors and over 60,000 retail touchpoints and 160 technologically advanced branded retail stores across key towns in order to offer seamless services to its customers not only in urban centres but also in hinterland towns.
Tata Docomo has also introduced a user friendly and convenient *123# (Dial *123#) platform which enables a customer to choose a specific plan as per his continuous usage and requirement. There are plethora of exciting offers for consumers to choose from. Consumers can check on this platform before recharging to get best offer customized to their respective usage.